September 15, 2015
DMM are issuing a product recall, subject to user inspection. This document details the products that are affected by the recall and contains instructions to identify whether or not an affected product should be returned to DMM.
In a small percentage of carabiners the interaction between the internal coil spring (which gives the gate its closing action) and the gate pusher (the component that holds the spring against the carabiner body) may cause the gate pusher to displace, potentially preventing the gate from closing or the mechanism from locking completely.
This recall encompasses all of the products in the table below. All models, all colours and all gate types are potentially affected by the dysfunction:
With the following serial numbers (these run sequentially):
2014 Production - 14138xxxxX to 14365xxxxX
2015 Production - 15001xxxxX to 15254xxxxX
If your carabiners meet the above criteria please carry out the user inspection as detailed on the next page. The serial number can be found on the spine of the carabiner.
Our priorities right now are to raise awareness of this issue and to finalise our logistics and returns processes so that we can provide an efficient turn around for all of our customers worldwide. We will release the next statement, containing details of the recall returns procedure in the next 48 hours. Please monitor the DMM website, Twitter feeds and Facebook pages for updates. The DMM Team.
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